An item I love is out of stock. Will it ever come back?
Although we try our best to keep our most popular items in stock and bring them back when we sell out, it isn't always possible. You can help to ensure that the machine you love comes back in stock by filling out the waiting list form for the sold-out item that you want.
Unfortunately, we cannot give a timeline for when an item is being restocked. However, we bring in new pieces every day, so be sure to check back frequently. You can also sign up for our newsletter to be informed about incoming arrivals and restocks.
I live outside of the US. Do items ship internationally?
Absolutely! We also ship orders to Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR China, Iceland, Ireland, Israel, Luxembourg, Netherlands, New Zealand, Norway, Sweden, Switzerland, and the United Kingdom.
Do you ship to P.O. boxes? What about APO boxes and military addresses?
Yes and yes!
What's the deal with store credit? How does it work?
Browse around mateclubs as usual. Add the item you want to your cart, then head to your cart to view it. There, you'll find a field where you can input the code that you received via email. Make sure that you're signed in using the correct email. If you have issues using your code, reach out to us and we'll give you a hand.